This policy, together with the terms and conditions, as well as other documents related to the confidentiality of information, establishes the basis on which the collection, processing and storage of personal information received by us or provided to us is carried out.
Please read our personal data processing practices in detail. In case of disagreement with the processing of personal data, do not provide us with any information about you.
Identity and Contact Details
WMG is a highly specialised recruitment and staffing company, providing a full-service staffing, amenities and facilitation offering for projects of various complexity at a local and international level.
The Head office is based at 18 Syganak Street, Nur-Sultan, 010000, Kazakhstan.
Tel: +7 7172 95 05 02
“Personal Data” shall mean any information relating to an identified or identifiable natural person (‘Data Subject’); an identifiable person is one who can be identified, directly or indirectly.
What Information WMG Collects
WMG collect Personal Data from:
- Candidates who register with WMG or contact WMG in relation to recruitment services or apply to vacancies advertised by WMG on WMG’s website or on external job boards
- Candidates who apply to work for WMG internally
We may also ask you to complete surveys that we use for research or customer service purposes, although you do not have to respond to them.
Purpose of Processing
Personal Data provided may be stored on WMG’s databases in order to perform recruitment services more efficiently, provide and maintain WMG’s records.
If a candidate has requested assistance from WMG to find a role, a copy of your curriculum vitae/resume will be held on file to ensure candidates registered on WMG’s database are informed of relevant vacancies we are managing on behalf of our clients. WMG may pass your Personal Data onto clients for a vacancy application, with your consent. The methods used for maintaining communication can range from telephone, email, SMS or video conference.
Failure to provide such personal information on request could delay or prevent the commencement of your assignment.
We will not collect any personal data from you that is unnecessary or irrelevant.
The nature of WMG’s business activities, requires the registration of candidate resumes and personal information in the creation of candidate records on WMG’s internal database. The purpose is to maintain contact and keep individuals updated with employment opportunities, company updates and provision of support services during an active assignment.
WMG also records contact details of client representatives, such as email addresses and phone numbers, to facilitate the delivery of WMG’s services.
For reference and information purposes, correspondence received from telephone conversations or emails are stored in our systems, in case it is needed to refer back to at a subsequent date.
WMG will also require details of a candidate’s next of kin information as part of the emergency response procedure, in the rare event of an emergency.
IP addresses and cookies
WMG may collect information about your computer, including where your IP address is available from, operating system and browser type, for system administration and to report aggregate information to our advertisers or to agencies or employers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
The type of personal information that we typically collect and hold about clients is information that is reasonably necessary to help us manage the presentation and delivery of our services. This may include contact information, including names, titles, email addresses, business addresses, and telephone and fax numbers.
The type of personal information that we typically collect and hold about referees is information that is reasonably necessary to make determinations about the suitability of one of our candidates for particular jobs or types of work and may include:
(a) Contact information, including names, titles, email addresses, business addresses, and telephone and fax numbers; and
(b) Qualifications and job titles.
Who WMG share your personal data with
We may be required to share your personal data with third party service providers for the provision of insurance, facilitation of salary payments, visa agents and embassies, clients, background checking and screening agents, tax authorities, travel agencies, recruitment management software, administration support services for facilitating communications, surveys and CV processing
We take reasonable steps to ensure that the terms of service with our third-party service providers recognise that we are bound by obligations to protect the privacy of your personal information.
The personal data which WMG collect is only retained for as long as it is needed. The criteria we use to determine the period can vary for each type of data, which depends on statutory or contractual obligations. Following expiry of this designated period, your personal data will be securely deleted.
Data Subject Rights
WMG are committed to facilitating your rights, where you are fully entitled to the following:
- Obtain or gain access to the personal data we hold about you on our records
- The rectification of your personal data which you believe is inaccurate
- The restriction of processing your personal data
- Object to processing of personal data, where processing is based on legitimate interests (unless WMG have compelling legitimate grounds for the processing) public interests and direct marketing purposes.
- Have your data erased from our records
- Have your data ported in electronic, machine readable format from WMG to yourself or another organisation
Please do not hesitate to contact us for assistance and we shall take action on a request without undue delay and in any event within one month of receipt. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests.
Right to Withdraw Consent
We may request your consent for processing your personal data of a sensitive nature, which relate to racial or ethnic origin, biometric data or data concerning health. If your consent is given, you have the right to withdraw it at any time.
Statutory and Contractual Requirements
To effectively set up and manage your contract, WMG have a necessity to take into account both statutory and contractual obligations.
Prior to assigning workers to our clients, it is required by law for WMG to verify an individual’s identity and ensure they can legally work in the country of operation. This is done by inspecting documents such as: passports, visas, identification cards and driving licences and copies are taken and stored on our systems to demonstrate compliance with the relevant legislation.
For individuals undertaking overseas assignments, there is a need to comply with immigration laws and in order to facilitate a work permit or visa application or adhere to laws in a country of operation. On this basis, we can be required to request data relating to passport information including physical passports, photographs, medical or health status, vaccination records and criminal record checks.
Some clients may require a medical assessment or fit for work check completed by a medical practitioner and evidence of vaccination records, should their work sites be based in remote locations or a harsh environment.
To demonstrate professional competency, clients also may request evidence of educational or training records and next of kin information, in the event of an emergency.
WMG are committed to providing high levels of services to candidates and it is necessary that the Personal Data you provide is sufficient, in order for us to manage your contract efficiently and enable WMG to fulfil our statutory and contractual obligations.
WMG will always endeavour to explain what personal data we require from you and the reasons it is requested. Should it be determined at a later date that we need to process your data for an additional purpose which you are not aware of at point of collection, we will ensure you are fully informed of our intentions and your rights as explained above will be fully applicable.
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